Senior Project Administrator / Carrier Integration

We are seeking a highly motivated and detail-oriented Senior Project Administrator to join our team. This role is responsible for executing carrier migration activities while also helping lead and support the broader team of Project Administrators (Carrier Migration Specialists). This position operates as a senior member of the team. Working alongside peers on migration work while serving as a key support to leadership. The ideal candidate is highly self-directed, experienced in managing complex work, and capable of guiding others, reinforcing team standards, and stepping into a greater leadership role over time. Duties & Responsibilities: Lead end-to-end carrier migration efforts, maintaining full ownership from planning through completion Serve as the primary point of contact for purchased locations, providing clear communication, guidance, and hands-on support Partner with Carrier Operations, Carrier Contracts, and Treasury to complete migrations and resolve issues Support and guide Project Administrators, assisting with complex or escalated work and reinforcing team expectations and quality standards Coordinate with leadership to ensure priorities are clear and team efforts are aligned and progressing Identify, track, and resolve risks and issues, escalating when appropriate Maintain accurate documentation and provide regular status updates to leadership and stakeholders Drive continuous improvement by identifying workflow efficiencies and ensuring adherence to company standards and procedures Prior experience in carrier migration, operations, or a related field is required, with experience working directly with insurance carriers considered a plus Ability to work independently with minimal oversight while maintaining strong ownership of responsibilities and outcomes Demonstrated ability to support or guide team members through informal leadership, mentoring, or subject matter expertise Strong problem-solving and decision-making skills, with the ability to navigate complex or ambiguous situations Excellent organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment Effective written and verbal communication skills, with the ability to clearly communicate across teams and stakeholders Proficiency with tools used for tracking, reporting, and communication, including Excel, ticketing systems, and other internal platforms Preferred Qualifications Experience working directly with purchased locations or supporting onboarding of new entities Experience partnering with contractual or financial stakeholders to support operational alignment Demonstrated ability to identify and implement process improvements that drive efficiency and consistency Please see our company Benefits: Medical, Dental, Vision Life and AD&D insurance FSA / HSA Commuter & Child Care FSA Cancer Support Benefits Pet Insurance Accident & Critical Illness Hospital Indemnity Employee Assistance Program (EAP) 11 Paid Holidays Flexible PTO 401K Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”) is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer. Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia , and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia 's Talent Acquisition Department. Extraordinary opportunity. Exceptional experience. Sometimes in life, you find yourself in the right place, at t